FAQS

Unlike traditional gyms, we are a high-performance training facility that is laser-focused on helping everyone reach their full potential. Our facility is purposefully designed to create a training environment that fosters results and sets new standards in the industry. When you become a part of our community, you are joining a group of like-minded individuals who are as passionate about pushing their limits as you are.

As a Tasman Performance member, you gain access to world-class coaches. Whether you're aiming to enhance your strength, improve endurance, boost agility, or optimise overall athletic performance, our tailored training programs are meticulously designed to help you achieve your goals. Additionally, you will become part of a supportive and inspiring community of driven individuals who share your commitment to pushing boundaries and achieving greatness.

Becoming a member is easy! Simply fill out our enquiry form with your details, including your training goals and preferences. Once submitted, a member of our team will reach out to provide deatils for you to schedule an initial consultation with a coach. During this consultation, your coach will discuss your goals, assess your current fitness leve, perform any required physical screenings, and determine the best training program for you.

To train at Tasman Performance you need to have a membership. You can then gain access to a range of benefits, including personalized training programs, ongoing support from our coaches, and the opportunity to immerse yourself in our community.

At Tasman Performance, we focus on creating an optimal training environment for our members. However, we understand the importance of having a support system. If you have a guest who is interested in experiencing the Tasman Performance difference, please contact our team for more information about our guest policy and any additional fees/requirements that may apply.

We cater to athletes of all levels, from aspiring amateurs to elite professionals. Our community of athletes spans various disciplines, including but not limited to rugby, basketball, tennis, adventure racing, running, golf, mountain biking and more. Training programs are tailored to individual needs, and each of our coaches bring an area of expertise allowing us to help athletes across a wide range of sports achieve their goals and excel in their chosen fields.

Our facilities are open to members 4:30 am - 9:30 pm via key fob access.

All Tasman Performance members can temporarily place their membership On Hold. Members must give at least 5 days notice before placing their membership On Hold.

Memberships can be put On Hold for a minimum of one month through to a maximum of three months at a time. During the On Hold period, a fee of $50.00 is applied instead of the member’s standard membership fee. The member is not permitted to use the Tasman Performance facility while On Hold.

Important information to note when applying for this member service:

• Membership On Hold time cannot be backdated.

• The minimum term expiry date of your membership will be extended by the same period that your membership is On Hold.

• Paid in full memberships are required to pay the On Hold fee in advance.

• The hold period can range from a minimum of one month to a maximum of three months.

Please Note: Personal Training will need to be discussed with your Coach.

Please follow the steps below to Request a Hold on your TP Membership.

1. Log into your TP App or the Members Portal

2. Click Request Hold and provide details

3. You will be sent a confirmation via email once the Hold has been processed  

Please follow the steps below to Request a Hold your Tasman Performance Membership.

1. Log into the Members Portal

   • Use your email & password to log in

   • If you need to reset your password click here

2. Click Request Hold and provide details

3. You will be sent a confirmation via email once the Hold has been processed  

or Download the GymMaster App, sign in with your details, and you'll be able to Request your Membership Hold.

Download the app on your phone from the Google Play Store for Android, or the iOS App Store for Apple. 

Yes, we have ample free off-street parking available.

A family membership is a discounted membership for families that have 3 or more memberships being paid via the same account holder at Tasman Performance.

Yes. All TP members have access to our kitchenette facility including a members panty, blenders, silverwear and cutlery, fridge/freezer, and filtered water. We understand the importance of pre, intra and pot training nutrition, therefore, we make it easy for our members to prepare what they need on-site. Our only ask is that members clean up after use.

Yes. Our Changing and Bathroom facilities have been designed to a high standard and include, high-pressure showers, hair dryers, GHD straighteners and full length mirrors.

If we seem serious it’s only because we’re passionate about your results. #TeamTP is a fun-loving, energetic fitness family. We welcome everyone to our gym and encourage a friendly culture of working in together while training.

We coach men and women of all ages, fitness levels, body shapes and sizes. We have a fantastic record of helping our clients transform into stronger, healthier, happier versions of themselves. But don’t take our word for it – take a look at our testimonials from our delighted clients.

1. Log into the App or Members Portal

2. Go to My Memberships

3. Click Cancel and provide details

4. You will be sent a confirmation via email once the cancellation has been processed  

Tasman Performance requires 30 days advance written notice.

Memberships cannot be cancelled via social media, phone call or text.

Yes, to request a replacement key fob please email; admin@tasmanperformance.co.nz

Replacement key fobs will incur a fee of $5.00NZD and be charged by method of direct debit from your nominated account.

Download the GymMaster Member App, sign in with your details, and you'll be able to:

• Enable Bluetooth Door Access to Tasman Performance via the app

• Update your personal information

• Receive push notifications from us with reminders and important notifications
  

Google Play Store for Android
iOS App Store for Apple. 

Absolutely, If you need to reset your password click here